Writing Samples
A collection of things I've written:
How to Attract, Convert, and Close Visitors Using Live Chat (HubSpot Blog)
Optimizing Content: How Kevy Writes More Without Writing Worse (Optimizely Blog)
A collection of places I've been quoted (probably something I wrote and submitted):
Still checking work email on vacation? This employer says ‘Stop’ (Washington Post)
4 Live Chat Practices to Offer Better Customer Service (Business News Daily)
"Marketing will get more human and personalized." (PushCrew PDF)
20 of the Best Live Chat Software in 2017 (Studio 40)